Buyers Protection

*Fabeleka Buyer’s Protection Policy*

1. Returns and Refunds:

– Customers are eligible for a refund or replacement within [30] days of receiving the product for foreign buyers and for Nigerians buyers 7days, in case of: Defective or damaged products. Products not matching the description provided. Products arriving after the specified delivery date.

2. Return Process:

To initiate a return, customers must contact our customer service team within 7days of receiving the product. Customers may be required to provide proof of purchase and images of the product for review. Returned products must be in their original packaging and in unused condition.

3. Refund Process:

Refunds will be processed within 7 business days of receiving the returned product. Refunds will be issued to the original payment method used for the purchase.

4. Exchange Policy:

Customers can request an exchange for a different product of equal or lesser value within 7days of receiving the product. The exchanged product will be shipped once the original product is returned and inspected.

5. Warranty Information:

Most of products comes with a one -year warranty against manufacturing defects. Customers must follow the warranty instructions provided with the product to claim any warranty benefits.

6. Contact Information:

For any inquiries or assistance regarding returns, refunds, exchanges, or warranty claims, customers can contact our customer service team at [[email protected]/+234911021823].

7. Disclaimer:

Our Buyer’s Protection Policy is subject to change without prior notice. Any updates or modifications will be communicated to customers through our website or email.

Fabeleka buyers protection policy is in compliance with the relevant laws and regulations.