Customer Security Policy
At Fabeleka, the security and protection of your personal information are our top priority. We are committed to ensuring that your data is handled safely and securely when you interact with our website. Below are the key measures we take to safeguard your information.
1. Data Encryption
We use industry-standard encryption protocols, such as Secure Socket Layer (SSL) technology, to protect your personal and payment information during transmission. This ensures that all sensitive data exchanged between your browser and our servers remains private and secure.
2. Payment Security
We partner with trusted and PCI-DSS compliant third-party payment gateways to handle all credit card and payment transactions. Your payment details are never stored on our servers and are directly processed by our payment partners to ensure secure handling of your financial information.
3. User Account Protection Passwords:
We require strong passwords for user accounts and encourage the use of unique, complex passwords. Passwords are encrypted and never stored in plain text. Two-Factor Authentication (2FA): We offer two-factor authentication for an added layer of security on your account. Account Monitoring: We monitor login attempts and notify users in case of suspicious activity on their accounts.
4. Data Retention
We retain your personal data only for as long as it is necessary to provide our services and comply with legal obligations. Once your data is no longer needed, it is securely deleted or anonymized.
5. Regular Security Audits
We conduct regular security audits and vulnerability assessments on our website and systems to identify and address any potential risks. We use firewalls, antivirus software, and intrusion detection systems to further protect our servers from unauthorized access.
6. Protection Against Fraud
We have implemented robust anti-fraud measures, including automatic screening tools and manual reviews, to detect and prevent fraudulent transactions. If we suspect any fraudulent activity, we may reach out to confirm your identity before proceeding with the order.
7. Third-Party Access
We do not share or sell your personal information to third parties except as necessary for the functioning of our website and fulfillment of your order (e.g., shipping providers and payment processors). Any third parties we work with are required to adhere to strict data protection and privacy standards.
8. GDPR and Privacy Compliance
We comply with the General Data Protection Regulation (GDPR) and other relevant data protection laws. You have the right to access, modify, or delete your personal information at any time by contacting us at ( ( Contact us ). For more details on how we handle personal data, please review our [Privacy Policy link].
9. Customer Responsibilities
While we take significant measures to ensure the security of your data, it is important for customers to also take precautions: Protect your account credentials. Do not share sensitive information (e.g., passwords) with anyone. Report any suspicious activity on your account to us immediately.
10. Incident Response
In the event of a data breach, we will notify affected users within 72 hours of becoming aware of the incident, in accordance with applicable laws. We will provide detailed information about the breach and the steps we are taking to resolve the issue.
11. Updates to Our Security Policy
We may update this policy from time to time to reflect new security measures or changes in technology. Any updates will be posted on this page, and we encourage you to review our Security Policy regularly.
12. Contact Us
If you have any questions or concerns regarding our Security Policy or the measures we take to protect your information, please Contact us