Customer Security Policy

Fabeleka Customer Security Policy

At Fabeleka, your privacy and security are our top priorities. We are fully committed to protecting your personal information and ensuring a safe, secure, and transparent shopping experience.

1. Data Protection & Privacy

We collect only the information necessary to process your orders and improve your experience on our platform. All personal data, including your name, address, phone number, and payment details, are stored securely and handled in accordance with data protection laws and our Privacy Policy.

2. Secure Transactions

Fabeleka uses SSL (Secure Socket Layer) encryption technology to protect all online transactions. This ensures that your sensitive information—such as credit card numbers and login credentials—remains private and encrypted during transmission.

3. Payment Safety

We partner with trusted and reputable payment gateways to process all payments securely. Your payment information is never stored on our servers and is processed directly through PCI DSS-compliant systems.

4. Account Security

Customers are encouraged to create strong passwords and keep their login details confidential. Fabeleka will never request your password or payment information via email, text, or phone. If you receive any suspicious communication, please contact our support team immediately.

5. Fraud Prevention

To safeguard our customers, we use advanced fraud detection and monitoring systems. Any suspicious or unauthorized activities are promptly investigated to protect both our buyers and sellers.

6. Regular Security Updates

Our platform undergoes routine security audits and updates to ensure the latest protection against potential threats and vulnerabilities.

7. Customer Responsibility

We advise all users to sign out after each session, avoid using public Wi-Fi for transactions, and report any irregular account activity immediately.

At Fabeleka, we take pride in maintaining a secure, trustworthy environment where you can shop with confidence and peace of mind.
If you have any questions or concerns regarding your account security, please contact our Customer Support Team